If prior authorization is required, you can request it by: Phone. Call Clinical Pharmacy Operations at 1-800-366-7778. (For Federal Employee Program members, call CVS/Caremark at 1-877-727-3784 .) eForm (Commercial members) Submit the appropriate eForm. Most medications requiring prior authorization:. To view the medical policies associated with each service, click the link or search for the policy number in the Medical Policy Reference Manual . The Process will be in 2 phases. You will receive notice when necessary. We review them to ensure they are medically necessary. For. Blue Cross and Blue Shield of North Carolina is an HMO, PPO and PDP plan with a Medicare contract. Prior. "/>Bcbs of alabama prior authorization list